Position title:  Learning Journey Officer

Job type: Full-time

Duty station:  TBC with occasional travel to implementing countries

Contract duration: 6- months

Reports to: Learning and Training Implementation Manager / Education Advisor

Works closely with: Country Coordinators, Technical Specialists, Project Lead and ASLM Academy team

ASLM Background

The African Society for Laboratory Medicine (ASLM) is a Pan‐African professional body, working to advocate for the critical role and needs of laboratory medicine and networks throughout Africa. Africa is rapidly growing but faces major health challenges including epidemics of HIV, tuberculosis, and malaria, and new priorities such as Ebola and other global health security threats. Strengthened laboratory capacity and surveillance in Africa are critical to overcoming the burden of disease and ensuring a healthy future for the continent. ASLM addresses these challenges by working collaboratively with governments, local and international organizations, implementing partners, and the private sector.

Purpose of the role

The Learning Journey Officer will support the effective implementation and administration of SELF’s ASLM Academy learning programmes, ensuring a smooth, engaging, and inclusive learning experience for youth across participating countries. The position will coordinate learner enrolment, digital learning activities, training schedules, learner communications, and progress tracking, working closely with the Learning and Training Implementation Manager, Country Coordinators, and technical teams. The Officer will help ensure that learning activities are delivered efficiently, learners receive timely support, and training records and performance data are accurately maintained.

Major Duties and Responsibilities.

1. A. Learning Programme Coordination and Administration

• Support the planning, scheduling, and coordination of learning activities across SELF training tracks and participating countries.
• Work with Country Coordinators and trainers to facilitate timely delivery of digital, classroom-based, and practical learning activities.
• Maintain training calendars, learner schedules, and programme documentation.
• Coordinate the preparation and distribution of learning materials, training resources, and learner communications.

• Digital Learning Platform and Learner Management

• Manage day-to-day administration of SELF learning activities on the ASLM Academy Learning Management System (LMS).
• Coordinate learner registration, enrolment, course access, and tracking of learning progress.
• Upload and organize approved learning content, assessments, and supporting resources in collaboration with the Learning and Training Implementation Manager.
• Provide first-line support to learners and trainers experiencing difficulties accessing or navigating digital learning resources.
• Generate LMS reports on participation, course completion, and learner engagement.

• Learner Engagement and Support

• Serve as a central point of contact for learner-related administrative and digital learning inquiries.
• Coordinate learner orientation and onboarding activities to ensure participants understand programme requirements and learning expectations.
• Monitor learner participation and identify individuals requiring additional support, working with Country Coordinators to address barriers to completion.
• Facilitate learner feedback collection and support improvements to the overall learning experience.
• Promote accessible and inclusive participation across different learner groups and country contexts.

• Training Assessment and Certification Support

• Coordinate administrative arrangements for learner assessments and competency evaluations in accordance with approved procedures.
• Maintain accurate learner assessment records and completion documentation.
• Support the processing and issuance of training certificates and digital credentials for learners who meet established requirements.
• Ensure learner records are securely maintained and accessible to authorized programme personnel.

• Learning Monitoring, Reporting and Continuous Improvement

• Maintain accurate and up-to-date databases of learner enrolment, attendance, participation, completion, and certification.
• Prepare regular learning implementation updates and performance summaries for the Learning and Training Implementation Manager.
• Track operational issues affecting learning delivery and follow up with relevant teams to resolve them.
• Document learner feedback, implementation challenges, and lessons learned to support programme improvements.

Qualifications and Minimum Requirements:

Education

• Bachelor’s degree in Education, Instructional Design, Educational Technology, Public Health, Project Management, Computer science or a related field.
• Additional training or certification in digital learning, LMS administration, or instructional design is an advantage.

Experience

• At least 3–5 years of relevant experience in training coordination, education programme administration, or digital learning support.
• Practical experience administering learning management systems, preferably Moodle or a comparable platform.
• Experience coordinating blended learning programmes, including online and face-to-face training.
• Experience managing learner records, training schedules, assessments, and certification processes.
• Experience working in multi-country programmes or health workforce development initiatives is desirable.
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Skills and Competencies

• Strong organizational, coordination, and administrative skills.
• Proficiency in learning management systems and common digital productivity tools.
• Ability to manage learner databases, monitor progress, and generate training reports.
• Strong communication, interpersonal, and learner support skills.
• Attention to detail and ability to manage multiple activities and deadlines.
• Understanding of inclusive learning approaches and learner engagement principles.
• Proficiency in English; French is a strong advantage.

Disclaimer

ASLM is an equal opportunity employer and selects its employees based solely on their skills, qualifications and suitability for the job.

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