Ethics and Accountability

Whistle-blowing hotlines:  +27 31 571 5307 ,  0800 331 666

In addition to the above unique telephone numbers, you have access to the Deloitte Tip-offs website  from which a report may be made. Deloitte Tip-Offs also provides a unique email address as follows: ASLM@tip-offs.com

ASLM Whistleblowing Framework

ASLM is committed to strict compliance with laws and regulations and to enforce the rules set out in the Organisation’s Code of Conduct. Further, ASLM has a zero-tolerance stance on corruption, bribery, and fraud, and complies with all applicable anti-bribery laws and regulations.

The whistleblowing channels allow you to report information about an actual or suspected wrongdoing or any breach of the Code of Conduct.

Whistleblowing reports are handled by an independent contractor (Deloitte Tip-Offs) in a confidential manner and in accordance with the regulations in force.

Whistleblowers are granted protection against the risk of retaliation.

Any abuse of the whistleblowing system may expose the reporting person to disciplinary sanctions or prosecution. However, the use of this system in good faith will not expose the reporting person to any disciplinary sanction, even if the facts are subsequently proven to be inaccurate or do not give rise to any follow-up.

When to Report?

When you have reason to believe that a violation of the law or of the ASLM Code of Conduct has been committed or in the event of a threat or harm to the public interest.

How to Report?
CountryNumberLimitationsLanguage Provision
Ethiopia & All Other Countries+27 31 571 5307International South African number. Accessible from all networks at international call rates from any country to South AfricaEnglish 24/7. French and Portuguese during South African business hours - Mondays to Fridays between 08h00 and 17h00 CAT
South Africa0800 331 666Customized toll-free number. Toll-free access from all networks in South AfricaEnglish 24/7. All ten other official languages during South African business days - Mondays to Fridays between 08h00 and 17:00 CAT

In addition to the above unique telephone numbers, you have access to the Deloitte Tip-offs website at the following web address: www.tip-offs.com from which a report may be made. Deloitte Tip-Offs also provides a unique email address as follows: ASLM@tip-offs.com
If an employee or other complainant wishes to report internally, they may do so, either anonymously or by identifying themselves to ethics@aslm.org
An employee or other complainant can also make a complaint to their supervisor, or any member of ASLM Senior Leadership Team.

Can I remain anonymous?

Yes, the independent contractor gives the caller the option to remain anonymous. However, we recommend you to provide contact information to allow the Contractor to contact you if there is a need to request any additional information or for feedback.

Will confidentiality be assured?

Yes, the independent contractor ensures confidentially of the whistleblowing reports and they take appropriate steps to do so.

Our Policies
Anti-Corruption Anti-Bribery and Fraud Policy
Our Anti-Corruption, Anti-Bribery, and Fraud Policy is designed to maintain a culture of honesty and integrity in all organizational activities. We have a strict zero-tolerance approach to corruption, bribery, and fraudulent behavior, ensuring that all funds and resources entrusted to us are used transparently and responsibly to further our mission.
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Anti-Money Laundering Counter-Terrorism Financing
This policy establishes clear procedures to detect and prevent money laundering and the financing of terrorism in our operations. We conduct due diligence on all financial transactions, partnerships, and donations to ensure compliance with local and international regulations, reinforcing our commitment to ethical stewardship.
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ASLM Code-of-Conduct Policy
Our ASLM Code-of-Conduct Policy serves as the foundation for professional and ethical behavior within our organization. It sets clear expectations for integrity, respect, and accountability in all interactions and activities. This policy applies to employees, volunteers, partners, and stakeholders, promoting a positive work environment and ensuring that our actions align with our mission to improve clinical and public health outcomes in Africa.
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Child and Youth Safeguarding Policy
The Child and Youth Safeguarding Policy ensures that children and young people are protected from harm in all our activities and programs. We are committed to creating safe environments where the dignity, rights, and well-being of children are upheld. This policy mandates strict screening, training, and reporting procedures for staff and partners to prevent exploitation, abuse, or neglect of children under our care or influence.
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Conflict of Interest Policy
Our Conflict of Interest Policy aims to preserve the impartiality and credibility of our organization by addressing any situations where personal interests could interfere with professional responsibilities. Staff, board members, and partners are required to disclose potential conflicts and refrain from participating in decisions that could compromise the integrity of our work. This policy ensures transparency and fosters trust among stakeholders.
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Whistleblower Policy
The Whistleblower Policy provides a safe and confidential mechanism for reporting unethical or illegal behavior within our organization. This policy encourages individuals to come forward with concerns about misconduct, fraud, or violations of policy without fear of retaliation. By protecting whistleblowers and ensuring thorough investigation of all reports, we promote accountability and uphold our organizational values.
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